CeramicCRM Docs

Campaigns

Create, schedule, execute, and analyze email campaigns at scale with CeramicCRM.

Campaign Management

Campaign Management in CeramicCRM enables marketing teams to create, schedule, execute, and analyze email campaigns at scale. It provides targeting, personalization, and scheduling capabilities while maintaining enterprise-level performance and deliverability.

Key Capabilities

Email Campaigns

  • Rich HTML Emails: Responsive design with visual template editor
  • Jinja Templating: Dynamic content with Jinja2 template syntax
  • Personalization: Template variables populated from profile data

Scheduling

  • One-time Campaigns: Send immediately or schedule for later
  • Countdown Clock: Live countdown timer on the dashboard and campaign detail page for scheduled campaigns, showing days, hours, minutes, and seconds until launch
  • Timezone Intelligence: Send at optimal local times — scheduled times display with GMT offset
  • Throttling Controls: Manage sending rate

Targeting & Personalization

  • Segment-based Targeting: Use any segment as audience
  • Dynamic Content: Personalize with profile data
  • Exclusion Lists: Suppress specific profiles

Performance Analytics

  • Real-time Metrics: Opens, clicks, conversions
  • Delivery Reports: Bounces, unsubscribes, spam
  • Comparative Analysis: Compare campaign performance
  • Export Reports: Download detailed analytics

Campaign Types

Broadcast Campaigns

Mass communication to large audiences:

  • Newsletter distributions
  • Company announcements
  • Product updates
  • Event invitations

Getting Started

Quick Campaign (5 minutes)

  1. Select your audience segment
  2. Create your email content
  3. Review and send

First Production Campaign

  1. Define campaign objectives
  2. Build target segment
  3. Create compelling content
  4. Schedule and monitor

Best Practices

Campaign Planning

  1. Define Clear Objectives: Set measurable goals
  2. Know Your Audience: Use segmentation effectively
  3. Monitor Performance: Track metrics in real-time
  4. Iterate and Improve: Learn from each campaign

Content Creation

  • Keep subject lines under 50 characters
  • Use personalization tokens wisely
  • Optimize for mobile devices
  • Include clear CTAs
  • Test rendering across clients

Timing & Frequency

  • Respect timezone differences
  • Avoid over-messaging
  • Test optimal send times
  • Consider audience behavior
  • Plan campaign calendar

Compliance & Deliverability

CeramicCRM includes built-in compliance tools (unsubscribe management, consent tracking, suppression lists) and deliverability features (SPF/DKIM/DMARC, IP warming, bounce handling). For detailed compliance and deliverability information, see Developer Documentation.

Email Providers

  • AWS SES — Production-grade email delivery
  • MTA-API — Custom SMTP relay integration

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